UCLA MCP

Survey Administration

Public Health volunteers conduct a variety of surveys for clients and non-clients on-site such as needs assessment, satisfaction, and data collection surveys that aim to evaluate the programs and services offered at the clinic. Needs assessment surveys help us determine what kinds of services are most useful to clients (e.g, medical services, referral, etc.) and what other services are most needed and should be incorporated with our existing program (e.g., legal services). Data collection via surveys administration is vital for both grant purposes and potential studies (e.g., vaccination study). Public Health volunteers also play a crucial role in analysis of the collected data. Additionally, Public Health volunteers help apply for grants and organize fundraising events that are essential to the continued funding of Mobile Clinic Project.

Outreach

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Public Health volunteers canvas potential clients for medical treatment as well as develop and execute events that advance MCP’s mission.​ Furthermore, our volunteers serve as outreach for the Coordinated Entry System, or CES program. By entering our clients into CES database, the clients enter the housing system that pools together different housing voucher resources in all of LA County, in hopes that they will be matched to a voucher and gain permanent housing. Volunteers also attend CES monthly meetings where they can serve as advocates for individual clients.

Education

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Every year, one or two Public Health coordinators oversee the training of new Mobile Clinic caseworkers. Public Health students serve as the leaders for upper division public health courses in the Community Health Sciences department at UCLA, with the supervision of our faculty advisor. These courses occur during the winter and spring quarters of each year and teach the caseworkers about various topics related to homelessness (past topics have included social determinants of health, diseases, and medical insurance). The class serves as a means of enhancing caseworker abilities by bolstering knowledge about the clients we serve and connecting students to various health and social service professionals through guest lectures. 

Resource Coordination

Public Health volunteers help coordinate with other organizations to provide additional services at clinic, such as free HIV testing, legal consultations and transportation assistance. Volunteers are also in charge of coordinating with the FAME Assistance Program on a monthly basis to receive bus tokens and taxi vouchers to provide to our clients. Such vouchers or tokens are used by clients to get to referral sites, medical appointments, job interviews or to obtain governmental documentations.